Products sold in Ohgobogo Mall are sold at 5-50% cheaper than the market price, so you may not be able to return them.
Returnable items can only be returned within 7 days of receipt of the product. If the product is damaged due to the removal or opening of the product tag, exchange or return is not possible even within 7 days of receipt of the product.
When returning a product, the customer is responsible for the shipping cost. (Excluding product defects and delivery errors)
A 15% return fee will be charged for return orders.
In the case of an exchange, the price of some products may fluctuate due to manufacturer's circumstances, such as new model releases and parts price fluctuations, resulting in additional charges.
Some special sale products may not be exchanged or returned due to customer's simple change of mind after delivery, except for product defects or incorrect delivery.
Depending on the characteristics of each product, the return cost may vary. Please check before proceeding.
Returned items must be returned to the address provided by the customer service center.
If you return a product with a purchase price of more than $100, you must use a traceable delivery service or a delivery service with insurance at the customer's expense.
If you are unhappy with a particular item please notify us within 7 days of receiving your order via sending us an email and we will do our best to remedy the issue.