FAQ

What is Ohgobogo Mall?

Ohgobogo Mall is an online market offering the highest quality products and delivered at lowest prices.

 

Where are Ohgobogo Mall's products sourced from?

Ohgobogo Mall sources our products from various regions and we take quality very seriously. As a whole, we only carry products in which we are confident will support our members on their quality living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values.

 

How do I leave a review?

We love feedback! There are two ways to review a product. You can find all of your previous purchases to review in your account. Selecting a star rating will open the review form for you to submit.

 

How much does shipping cost?

We are happy to offer FREE SHIPPING on orders over $50!

 

How do I track my order?

There are several ways you can track your Ohgobogo Mall order:

1. You can view your tracking information on the shipping confirmation email that you will receive when your order ships.
2. You may also view your order status by visiting your account.

Once you click into your order, you can see the status of your order and whether it has shipped or delivered.

 

What is Ohgobogo Mall's return policy?

Your experience is important to us so if we can make it right, we will. As an online market, we rely on shipping to service our members and due to our commitment to reducing our carbon footprint, we do not accept returns of any item once it ships. However, If you are unhappy with a particular item please notify us within 7 days of receiving your order via sending us an email and we will do our best to remedy the issue. Read more